Troubleshooting

Cannot Connect via SSH

Check network connectivity:

ping server.example.edu

Verify SSH access:

ssh username@server.example.edu

Common causes:

  • Incorrect username.

  • Incorrect hostname.

  • Missing SSH key.

  • Firewall restrictions.

Permission Denied

Verify ownership:

ls -l

Check permissions:

chmod 700 ~/.ssh
chmod 600 ~/.ssh/authorized_keys

Disk Quota Exceeded

Check usage:

du -sh ~

Check quota:

quota -s

Job Stuck in Queue

Inspect queue information:

squeue -u username

Inspect job details:

scontrol show job JOB_ID

Possible causes:

  • Insufficient resources available.

  • Partition restrictions.

  • Time limit too large.

  • Memory request too large.

Jupyter Does Not Start

Verify installation:

jupyter --version

Check for occupied ports:

netstat -tulpn | grep 8888

Try another port:

jupyter lab --port=8889

Collecting Diagnostic Information

Before contacting administrators, collect:

  • Username.

  • Command executed.

  • Full error message.

  • Date and time.

  • Relevant log files.